[Background] [Outcomes] [Backwards
Mapping]
[Completing Framework] [Indicators] [Interventions] [Narrative]
Stage 2: Backwards Mapping
After the first step of laying out the initial expectations
and a simple change framework, comes a more detailed stage of the mapping
process. Building upon the initial framework, we continue to map backwards
until we have a framework that tells the story we think is appropriate
for the purposes of planning. Sometimes, this will require much more detail
because stakeholders want to identify the “root” causes of
the problem they hope to resolve. In other cases, the map will illustrate
three or four levels of change, which display a reasonable set of early
and intermediate steps toward the long term goal. (For further information,
please see the article in the library, under “advanced topics” on “scope”.)
Because this work is challenging and most social change programs
or broader initiatives have a lot of moving parts, change frameworks
usually go through many revisions. Outcomes are added, moved and deleted
until
a map eventually emerges that tells a story the group can agree
on. For the users, the debate is often the most valuable component
of TOC because
they are now jointly defining the expectations, assumptions
and features of the change process. TOC participants are required to
make explicit,
and agree upon, the underlying logic of the initiative improving
which improves the productivity and accountability.
Stage 2, A
Commentary
For the Project Superwomen example,
program designers asked themselves what women would need if they
were going to have long-term
employment. Specifically, how would the project’s participants
achieve the three identified preconditions (coping skills, marketable
skills, and appropriate workplace behavior) to the ultimate outcome?
That required identifying what it would take for women to achieve
coping skills, job skills and knowledge of workplace behavior.
Drawing Connections
In stage 2, we continue illustrating
how the long-term outcomes are linked to the intermediate ones.
In stage 1, we connected
the final long-term outcome of employment at a livable wage to
the three intermediate outcomes with solid, arrowed lines, indicating
that they are preconditions. This process holds for the intermediate
outcomes as well. For “Survivors know how to get help and
deal with their issues” we use arrowed lines to show that
the two outcomes below it are direct preconditions of it.
Illustrating
connections helps to spot-check the initiative’s
logic as well as identifying where the initiative should intervene.
Following the logical path from outcome to proposed precondition
often points out inconsistencies. TOC participants are able to
readjust their frameworks and drop or add outcomes as necessary.
They also understand when these outcomes will take place on their
own or require an intervention by the initiative to make it happen,
such as a program activity.
Stage
2, B: Completing the Framework